Privacy Policy
Your privacy is important to us. This policy explains how GrowthLogic collects, uses, and protects your personal information when you use our services.
Last updated: December 2024
GrowthLogic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personally identifiable information, such as your name, email address, phone number, company information, and job title when you voluntarily submit such information to us through forms, surveys, or direct contact.
Usage Data
We automatically collect certain information about your use of our website, including your IP address, browser type, operating system, access times, and the pages you view while using our services.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. For detailed information about our cookie usage, please refer to our Cookie Policy.
We collect only the information necessary to provide you with exceptional service and comply with legal requirements.
How We Use Your Information
We use your information for specific, legitimate purposes that benefit both you and our business relationship.
Service Delivery
Provide, maintain, and improve our services, including customer support and technical assistance.
Communication
Send you important updates, service notifications, and marketing communications you have opted into.
Analytics
Analyze usage patterns and trends to improve our services and user experience.
Security
Detect and prevent fraud, abuse, and security incidents to protect our services and users.
Legal Compliance
Comply with legal obligations, court orders, and regulatory requirements.
Business Development
Understand market trends and develop new services to better serve our clients.
Industry-leading security measures protect your sensitive information at every step.
Information Sharing and Disclosure
We Do Not Sell Your Data
GrowthLogic never sells, rents, or trades your personal information to third parties for their marketing purposes. Your privacy is not for sale.
Limited Sharing
We may share your information only in these specific circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers under strict confidentiality agreements
Service Providers
We work with carefully vetted third-party service providers who assist us in operating our business, such as cloud hosting, analytics, and customer support tools. These partners are bound by strict confidentiality and data protection agreements.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
Encryption
All data is encrypted in transit and at rest using industry-standard protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your information.
Regular Audits
We conduct regular security audits and penetration testing to identify vulnerabilities.
Secure Infrastructure
Our systems are hosted on secure, SOC-compliant cloud infrastructure.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Typical Retention Periods:
- • Customer records: 7 years after service termination
- • Marketing data: Until consent is withdrawn
- • Technical logs: 90 days
- • Financial records: As required by law
You can request deletion of your data at any time by contacting our privacy team.
Your Rights and Choices
You have important rights regarding your personal information. We respect and support your ability to exercise these rights.
Access Your Data
Request a copy of the personal information we hold about you in a portable format.
Correct Your Information
Update or correct any inaccurate or incomplete personal information.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Opt-Out of Marketing
Unsubscribe from marketing communications at any time using our unsubscribe links or by contacting us.
Restrict Processing
Limit how we process your personal information in certain circumstances.
Data Portability
Receive your data in a structured, machine-readable format to transfer to another service.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Contact Our Privacy TeamChildren's Privacy
Age Restrictions
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our systems immediately.
Parental Consent
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will work with you to address any concerns and ensure compliance with applicable laws.
Educational Institutions
For educational services or products specifically designed for schools, we comply with the Children's Online Privacy Protection Act (COPPA) and obtain appropriate parental consent as required by law.
We are committed to protecting children's privacy and complying with all applicable child protection laws.
International Data Transfers
As a global business, we may transfer your personal information to countries outside your residence, always with appropriate safeguards in place.
Transfer Safeguards
Adequacy Decisions
We transfer data to countries with adequate data protection laws as recognized by relevant authorities.
Standard Contractual Clauses
We use approved standard contractual clauses for data transfers to ensure adequate protection.
Binding Corporate Rules
Where applicable, we rely on binding corporate rules for intra-group transfers.
Our Global Presence
GrowthLogic operates globally, with primary data processing activities in:
All international transfers are conducted in compliance with applicable data protection laws and regulations.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Notification of Changes
When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may also send you an email notification.
Your Consent
By continuing to use our services after changes become effective, you consent to the updated Privacy Policy. If you do not agree to the changes, you may discontinue use of our services.
Version History
Previous versions of this Privacy Policy are available upon request. We maintain a complete archive of all policy versions to ensure transparency about how our data practices have evolved.
Current Version: December 2024
Previous Version: March 2024
Effective Date: December 1, 2024
Contact Us
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Privacy Team
Address
SM Lanang Premier
Davao City, Philippines
Phone
Business Hours
Mon-Fri: 9:00-18:00
Sat: 9:00-13:00
Data Protection Officer
For specific data protection concerns or to exercise your rights, you may contact our Data Protection Officer directly:
Specialized Support
- • Data subject access requests
- • Data portability requests
- • Privacy impact assessments
- • Breach notification procedures
- • Legal compliance inquiries